FAQ'S

Booking a yacht charter with Boutique Yacht Charter is easy! You can start by browsing our available yachts and destinations on our website. Once you've found the yacht or destination that suits your needs, simply contact us via phone or email to make a reservation. Our team of experienced professionals will work with you to customize your charter experience to suit your preferences, schedule, and budget. We require a 50% deposit upon booking. The remaining balance is due prior to departure. We offer a variety of payment options, including EFT, credit card, and PayPal, to make the booking process as convenient as possible for you. Additionally, we highly recommend working with one of our charter specialists, who can provide expert advice and assistance in planning your itinerary, arranging for on-board amenities and activities, and handling any other details related to your charter. Our goal is to help you plan the perfect yacht charter vacation, so you can relax and enjoy all the amazing experiences the sea has to offer.

The reservation process for Boutique Yacht Charters is straightforward and easy. Firstly, you will need to choose a yacht from the fleet that best suits your needs and preferences. Once you have decided on a yacht, you can contact our team through email or phone to check availability, dates, and pricing. In order to secure the booking, a 50% deposit will be required. Our team will then send you a Charter Intake Form to be signed and returned. Before the charter period begins, the final payment of the remaining balance will be made. Our team will be more than happy to answer any additional questions or concerns that you may have during the reservation process.

Yes, a deposit is required when booking with Boutique Yacht Charters. We require a 50% deposit at the time of booking to secure your reservation. The remaining balance is due at least two weeks prior to your scheduled departure date. We accept payment via major credit cards, EFT, PayPal and others. Please note that your reservation is not considered confirmed until we receive your deposit. If the deposit is not received within 48 hours of booking, we reserve the right to release the reservation. In the event of cancellation, our deposit policy is as follows: if you cancel your reservation more than 30 days in advance, we will refund your deposit. However, if you cancel your reservation less than 30 days in advance, your deposit will be forfeited. We highly recommend purchasing travel insurance to protect yourself in the event of unforeseen circumstances that may result in cancellation.

Our packages cover everything you need for a comfortable and enjoyable yacht rental experience. This includes the rental of the yacht itself, captain and crew services, fuel, water sports equipment on board, and daily housekeeping. In addition, we provide freshly prepared meals during your trip. Depending on the package you choose, some may include drinks while others may not. At Boutique Yacht Charters, we prioritise your comfort and convenience, ensuring you have everything you need for an exceptional vacation on the water.

Depending on the package you choose, drinks might be included or excluded. We offer a variety of packages to suit your needs, and our team will work with you to tailor the charter to your preferences. Some packages include a fully stocked bar with various types of alcoholic and non-alcoholic beverages, while others may require an additional fee for this service. We believe in providing exceptional customer service and ensuring that your experience with us is unforgettable. If you have specific requests or preferences, please let us know, and we will do our best to accommodate them. At Boutique Yacht Charters, we want to ensure that you have the ultimate luxury yacht experience.

Absolutely! At Boutique Yacht Charter, we specialise in creating customised and personalised yacht charter experiences for our clients. We understand that everyone has unique preferences and desires, which is why we work closely with you to create a tailor-made itinerary that meets your specific needs. Whether you're interested in exploring secluded beaches, discovering hidden coves, or indulging in gourmet meals on board, our team of experienced yacht charter specialists will work with you to create the perfect itinerary. We take into account your preferences, time frame, and budget, ensuring that every aspect of your yacht charter is tailored to your individual requirements. Our goal is to provide you with a truly unforgettable yacht charter experience that exceeds your expectations. So, whether you're planning a romantic getaway, a family vacation, or a corporate event, we're here to help you create the perfect itinerary for your yacht charter. Contact our team today to start planning your dream yacht charter experience!

We strive to provide a personalized and customized experience for each of our clients. We understand that the choice of pick-up and drop-off locations can greatly impact the overall enjoyment of the yacht charter. As such, we offer a high degree of flexibility when it comes to selecting these locations. We aim to accommodate the specific preferences of each client and their group. This means that we can arrange pick-up and drop-off locations at various marinas and ports within our operating area. We can also provide recommendations based on your geographic preferences and itinerary. It's important to note that there may be additional fees associated with certain pick-up and drop-off locations, as they may require more travel time or resources. However, we will always provide transparency around any additional charges and ensure that you are fully aware of the overall cost before confirming the booking. Overall, our team is dedicated to providing a seamless and hassle-free experience, and we will work with you to find the most convenient and enjoyable pick-up and drop-off locations for your yacht charter.

The expenses that you should budget for when chartering a yacht with us will depend on the specific terms outlined in your charter contract. However, generally, all food and fuel costs are included in your package. Drinks may be excluded, and it is also possible that some meals on shore will not be included. It is recommended that you clarify all the inclusions and exclusions with our team before confirming your booking so that there are no surprises along the way. At BoutiqueYachtCharter, we aim to provide our clients with an all-encompassing and transparent experience, so don't hesitate to contact us if you have any further questions regarding additional expenses.

While travel insurance is not required to book a yacht charter with us, we highly recommend considering it for your protection and peace of mind. Travel insurance can cover unforeseen events such as illness, trip cancellations, lost or delayed baggage, emergency medical evacuation, and more. It can also provide coverage for any unexpected weather-related incidents that may affect your yacht charter. At BoutiqueYachtCharter, we want our guests to have a worry-free and enjoyable experience, and having travel insurance can help achieve that. However, please note that travel insurance policies vary and it is important to carefully review the policy details and coverage options before purchasing.

We require a 50% deposit to secure the yacht charter reservation. If the charter is cancelled more than 30 days prior to the embarkation date, the deposit will be refunded. However, if the cancellation is made less than 30 days before the embarkation date, the deposit will not be refunded. If the cancellation is made less than 14 days before the embarkation date, the full charter fee will be due. Boutique Yacht Charters reserves the right to cancel the charter due to bad weather or other unforeseen circumstances. In this case, a full refund of monies paid or a rescheduled charter date will be offered. Please note that any fees incurred by the yacht company or third-party providers at the time of cancellation will be deducted from the refund amount. We recommend that customers purchase travel insurance to cover unexpected cancellations or interruptions to their yacht charter.

All terms and conditions of your yacht charter will be covered in your Charter Intake Form, which will outline all the details regarding your trip, including payment schedules, cancellation policies, and any other terms and conditions specific to your charter. We highly recommend that you carefully read through the T&C's on the Charter Intake Form before signing to ensure that you understand all obligations and expectations during your charter. Our team will be available to answer any questions and assist with any concerns you may have before, during, and after your charter.

We believe that gratuity should be earned and given at the discretion of the guests. We have found that this approach allows our crew to provide the highest level of service without the expectation of a pre-determined tip. However, should you feel inclined to tip the crew for their outstanding service, they will gladly accept gratuity ranging from 15% - 20% of the charter fee. The gratuity can be given directly to the crew or can be arranged through the charter consultant. We recommend discussing gratuity with your consultant prior to the trip to ensure that expectations are clear for both the crew and the guests.

The different listed yachts provide a selection of water toys and equipment onboard each of their yachts. The specific selection may vary depending on the yacht, but some examples include kayaks, stand-up paddleboards, wakeboards, water skis, snorkeling gear, and fishing equipment. Additionally, our yachts offer options for other water sports equipment such as jet skis, Seabobs, and diving equipment to be rented from service providers for an additional fee. Our yachts are dedicated to providing an exceptional experience for their guests, and they regularly update their selection of water toys and equipment to ensure a fun and enjoyable time on the water.

Yes, Wi-Fi is available on board our yachts subject to connectivity at different locations. We understand that staying connected is important to our customers, so we provide Wi-Fi as a convenience. However, please keep in mind that the connectivity and speed of the Wi-Fi may vary depending on your location. Additionally, there may be some areas where connectivity is limited or not available at all. If you have any questions or concerns about Wi-Fi on board, please feel free to speak with our crew or contact us in advance. We strive to provide the best possible experience for our customers and maintaining connectivity while on board is just one aspect of that commitment.

Yes, our listed yachts can accommodate special occasions or events such as weddings, birthdays, corporate events, and other celebrations. Our team can work with you to customize your charter for your specific event, including food and beverage options, decor, and entertainment. Whether you want an intimate gathering or a large celebration, our yacht charters can provide the perfect venue for your event. We strive to make every detail seamless and will work with you to ensure that your event is unforgettable. Contact us to start planning your special occasion today.

Our yachts maintain a high crew-to-guest ratio, typically one crew member for every two to three guests on board. This allows us to provide exceptional service and attention to each guest's needs, ensuring a safe and enjoyable experience on our yachts. Our crew members are highly trained professionals, including a captain & chef / first mate, who are all dedicated to making your trip unforgettable. With our personalized approach and attention to detail, we strive to exceed your expectations and create memories to last a lifetime.

We pride ourselves in providing highly experienced and knowledgeable crew members for our clients. Our captains are licensed and have extensive experience navigating all types of waters, including coastal and open ocean. They are also deeply knowledgeable about the local areas in which we operate, and will ensure that our clients have the best possible experience during their charter. Additionally, our crew members are trained in safety and first aid, ensuring that our clients feel secure and comfortable throughout their journey. Overall, we believe that our crew members are an integral part of the Boutique Yacht Charters experience and we are proud to offer such a high level of expertise and professionalism.

We make sure to cater to the dietary restrictions and preferences of all our guests, including those with allergies, intolerances or vegetarians. Before your trip, we will ask you to fill out a preference sheet, where you can indicate all your dietary requirements. Our chef will then design a menu that suits your needs while still providing you with a delightful dining experience. We take great care to source fresh and local ingredients that are in line with your preferences, ensuring every meal is not only safe but also delicious. With our commitment to personalized service, we take pride in providing you with an unforgettable and worry-free cruising experience.

Safety is our top priority. We have implemented several measures to ensure the safety of our customers during their charter experience. These measures include regular maintenance and inspections of all yachts, as well as training and certification for all of our captains and crew members. Every yacht also provides safety equipment, such as life jackets and first aid kits on board for each charter. In addition to these measures, we closely monitor weather patterns and forecasts to ensure safe sailing conditions, and we maintain constant communication with our charter customers to keep them informed and prepared for any situation that may arise. With these safety measures in place, our customers can relax and enjoy their yacht charter experience with peace of mind.

We take safety seriously and have established comprehensive emergency procedures. In the event of an emergency, our trained crew will immediately take action to ensure the safety of all guests onboard. This includes having life jackets readily available and conducting regular safety drills to prepare for emergency situations. Our yachts are also equipped with communication systems to ensure swift and effective communication in the case of an emergency. Additionally, our crew is trained in first aid and emergency response procedures to provide immediate assistance if needed. We prioritize the safety and well-being of our guests above all else, and our emergency procedures reflect that commitment.

Yes, safety is a top priority for us and as such, every yacht is equipped with mandatory safety gear and emergency medical kits for minor injuries or illnesses. However, it is important to note that the medical kit is not meant to replace proper medical attention, and in case of a medical emergency, the crew can help arrange for transportation to the closest medical facility. Prior to embarking on a trip, we highly recommend discussing any medical concerns or needs with our team to ensure that the necessary provisions are made.

The Caribbean is a year-round destination for yacht charters, but the best time to book is from mid-December to mid-April when the weather is dry, sunny, and warm. This is considered the peak season, and it's also when many of the world's famous regattas take place. However, keep in mind that this is also the busiest season, and prices may be higher than during the low season. The low season, from May to November, can still be an excellent time to go on a yacht charter as the weather is still great, and the crowds are smaller. However, there is a risk of encountering tropical storms or hurricanes, so it's important to stay informed and have travel insurance. Regardless of when you choose to go on a yacht charter in the Caribbean, our team will ensure that every detail is taken care of, and you have an unforgettable experience.

Our first priority is the safety and well-being of our customers. We take several measures to prevent any possible hurricane risks during our yacht charters: 1. Our experienced team monitors weather forecasts closely and will advise you to reschedule or relocate your charter if necessary. 2. We ensure that all yachts are equipped with up-to-date safety equipment, including life rafts, life jackets, and first aid kits. 3. Our team provides detailed briefings on yacht handling, safety protocols, and how to prepare for any emergency situation. 4. We strongly recommend that guests purchase travel insurance that covers hurricane-related issues. This ensures that you can recover any potential losses due to inclement weather or unforeseen events. 5. If the possibility of a hurricane arises during your charter, we have contingency plans in place to ensure that you and the yacht are brought to a safe location. Overall, we aim to make every yacht charter experience safe, worry-free, and enjoyable. We prioritise transparent communication and will work closely with our guests to make the necessary arrangements to ensure their safety.

The best seasons for a charter depends on your desired location and preferences. In general, the summer months offer pleasant weather for most destinations, but it can also be the busiest and most expensive time to charter. Spring and autumn often offer more moderate weather and fewer crowds, while winter can provide unique experiences like whale watching or exploring tropical destinations. When considering weather conditions, it's crucial to keep in mind factors such as wind, temperature, and precipitation, which can affect your overall experience. Your captain will be monitoring the weather forecast and advise you on the best decisions. In case of adverse weather conditions, they may need to adjust the itinerary or cancel the trip for safety reasons. Rest assured that your safety and comfort are always the top priority of your crew.